Partner Success Manager - Polish Market (all genders)
Permanent employee, Full-time · Berlin
Your role
Sunday Natural is looking for an Sales Manager B2B (all genders) who is passionate about customer service and managing our network of doctors and therapists for our Polish Market from our Sunday Office in Berlin. This role involves a mix of administrative tasks and direct communication with our partners and field sales team. A strong solution-oriented mindset and the ability to communicate empathetically are essential for this position.
- Act as the first point of contact for our doctors, therapists, and field sales team, ensuring smooth coordination and resolving special cases
- Present collaboration opportunities, provide consultation, and oversee the entire contract management process
- Ensure accurate maintenance and updating of customer data to support sales analysis and strategic decision-making
- Guide our partners throughout the entire sales process, focusing on personalized solutions
- Handle key account orders and general inquiries or issues
- Develop and implement new problem-solving and optimization strategies to enhance team efficiency
Your profile
- A completed commercial apprenticeship or degree in business, sales, healthcare, or comparable qualifications/experience
- Excellent communication skills and a strong customer service orientation, combined with outstanding organizational abilities
- A high level of initiative and responsibility in your work
- Experience working with various system solutions and CRM systems as part of your daily tasks
- The ability to quickly find relevant information and intuitively understand data relationships
- Proficiency in Microsoft Office tools, especially Excel, and the ability to use them efficiently
- A keen interest in actively shaping and optimizing processes and structures with a detail-oriented approach
- A strong personal or professional interest in health and nutrition
- Fluent Polsih and strong English communication skills, both written and spoken
- Residency in Berlin
What we offer
- An appealing discount on all of our Sunday Natural products - from essential oils to vitamins & nutrients
- We offer 28 days of paid time off per year plus up to 5 days off between Christmas and New Year
- The Urban Sports Club membership, and either Swapfiets bike rental or a subsidy for the BVG ticket
- A healthy balance is important to us: we offer a hybrid work model and 'workation'
- Receive various discounts of up to more than 50 percent on attractive brands such as Flaconi, Bosch, Apple or Expedia
- You will be given real ownership and plenty of room for new initiatives, as well as the opportunity to contribute your expertise and implement your great ideas
- Inviting office spaces with access to plenty of organic teas and superfoods from around the world
- We, the Sunday Natural Group, likes to celebrate each other! Regular tea & office parties, Christmas and summer feasts and various influencer events such as Women's Day
Apply with your CV and cover letter via our application portal.
Contact
Sarah Schubert
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About us
Sunday Natural emerged from a long-standing passion and research in the fields of health, healing, and personal growth. The lack of natural, high-quality products on the market was the original motivation for founding Sunday Natural in 2013. We aim to produce the products we ourselves would love to buy - as natural as possible, absolutely pure, free from any additives, and of the highest quality. In a strategic partnership with CVC, Sunday Natural is now one of Germany's most renowned quality manufacturers, with its own research and development department in Berlin. For the continuous improvement of our products, we collaborate with selected research institutes, scientists, therapists, farmers, and professional associations.
We take our ecological responsibility very seriously: Our entire range is therefore vegetarian, mostly vegan. We also go our own way when it comes to packaging: the majority of our products are packaged in glass and are therefore almost completely recyclable.
We have a diverse team of more than 240 employees from over 40 nationalities, still growing but at a sustainable rate. Our aim is to work in a collaborative, supportive and inclusive work environment with a diverse group of motivated, talented, and visionary colleagues.
We highly value equality of opportunity and inclusivity, and we would like to particularly encourage women and candidates from under-represented backgrounds to apply, even if you don’t match with 100% of the requirements.
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