Intro
You are a passionate and eager-to-learn Operations professional, who thrives in fast-paced environments and loves to support a company undergoing huge growth.
You are highly-organised, have excellent stakeholder management skills and always looking for ways to improve processes and grow relationships with your partners.
You have a global mindset and are passionate about diversity and change, as well as working in cross-functional teams, together with product, operations, engineering and business development.
You have a proven track record managing and growing technical partnerships and translating company objectives into deliverable projects and streamlined operations.
Is that you? Then come and join us in this amazing growth journey and become part of the team!
We are looking for a Technical Account Manager (f/m/d).
Your Mission
- Maintain our existing integrations and provide technical guidance and support to our partners
- Investigate and troubleshoot technical issues, working closely with our Engineers and ensuring that relevant stakeholders are kept up-to-date
- Set up and manage monitors, dashboards and reports to drive efficiency and proactively identify issues
- Work with our partners to build automated processes for reporting, data activation and data transfer
- Analyse and optimise integrations, identifying improvements and manage updates with stakeholders
- Maintain technical documentation and specifications for integrations with adsquare’s platform
- Manage the billing process, consolidating reports, analysing and resolving any discrepancies
- Work closely with our Data and Platform Partnerships teams to execute our integration roadmap
Your Profile
- You have 1+ years experience in a technical client or partner-facing role - first hand experience with digital advertising technology is a major advantage
- You have excellent project management and organisational skills, ability to manage multiple projects at once
- You are a results-oriented problem solver, with a pragmatic approach and a high level of attention to detail
- You have excellent communication skills - particularly when explaining complex technical products or processes
- You are tech-savvy, with a passion and d for understanding technical products and systems
- You are analytical and enjoy digging into data with your tool of choice e.g. Tableau, Excel, Google sheets
- Experience with Python, databases, web technologies and API’s will be a distinct advantage
- You are a team player and enjoy working with a lot of different people while being independent and reliable
- Fluent in English; German or another European language is an advantage
Why us?
On top of a competitive package…
- We are open to flexible work models: we work on a hybrid mode and remotely from anywhere in the world up to 3 months per year
- To encourage education and professional growth, we offer an individual yearly budget of 1.200€
- You are entitled to 30 vacation days per year
- We offer BVG company ticket, Urban Sports Club membership, company pension scheme
- Our office in Berlin is pet-friendly
- Regular team events and company events organised by our People team (Trust us, they know how to throw a party!)
- We equip you with the latest hardware and provide you with all the tools you need to thrive
Apply for this job
About us
Adsquare is the global audience & location intelligence company making marketing a whole lot smarter.
With eight offices around the world we are a truly international company but one united team working towards our vision: empowering companies to accelerate business growth by staying at the forefront of data-driven marketing.
We are pioneers in advertising and data. We were born mobile, before it was a necessity, and have pioneered data-driven advertising in display and now DOOH. We have the smartest people, working with the best tech, so we can drive the pace of change.
We are visionaries. We see a better way for marketers and are doing everything we can to make that a reality. We believe in innovation and the power of technology. We believe in constantly improving what we’re doing because the work is never done.
We believe in what we do and rise to meet our own high standards. If there’s a problem, we fix it, humbly and without fuss or delay. Although our technology is best-of-breed, we are unassuming and modest in our approach.
We are passionately candid, both with each other and with our clients. We take the time to explain our approach to their problem, confident there is nothing to hide.
We are consistent and true to our word. We don’t take shortcuts but focus on being our clients’ most reliable partner. We make promises - and we keep them. As a result, clients enjoy spending time with us, because we are good people.
